terms & policies & payment

The shopping cart on this site is currently powered by Paypal. Paypal, allows you an instant, safe and secure transaction using most any major credit card, e-check or direct transfer from your personal bank account. There is no cost to use paypal and an existing account with Paypal is NOT required. Except for necessary shipping and email information - personal data is not obtained.

All prices are in US Dollars. All payments must be received in US Dollars.

HOW TO SEND PAYMENT BY MAIL

Other payments are available in the form of personal check, money order or cashier's check.

Please notify me using the feedback form and I will mark the item you wish to purchase with  a "payment pending" notification.  The shopping cart icon will be removed for a period of 10 days (ONLY). After the 10 day period is up, if payment has not been received the item will be available for purchase once again.

Please note that your payment may require bank clearance prior to shipping. 

International payments (outside the U.S.) MUST be paid via the shopping cart. (Paypal)

Contact Info

Please make checks payments to Original Rose Designs and mail them to :

Original Rose Designs

P.O. Box 5913
Garden Grove, CA 92846

562-212-6790

Shipping

Please refer to the following table for shipping cost to all US destinations. All items sent via USPS. Items under $200.00 will be sent via USPS first class mail. Items $200.00 and over are sent priority mail.  Delivery Confirmation is obtained for all packages.

International customers please email me for shipping cost and I will send you a Paypal invoice with the adjusted shipping cost.

All purchases are handled in a very timely manner. Most items are will be shipped within 24 hours of receipt of payment, excluding weekends and holidays. If your purchase requires and adjustment in size, there may be a delay of 1-2 days in shipping.

Expedited Services :

Priority Mail - for 2-3 day services. The cost is the current USPS rate of $4.80 - plus insurance.

Overnight - via USPS express mail services. The cost is the current USPS rate $16.50 (flat rate envelope) - plus insurance. Payments received prior to 1:00 pm, Pacific Time are eligible for guaranteed 12:00 pm, next day delivery.

Expedited services are NOT included in cart prices. You MUST request for a cart item to be updated with expedited services included in the purchases price OR request for an updated invoice.

Return/Refund Policy

I am a self-representing artist dedicated to deliver creative, inspired jewelry designs using the best quality components and highest standards of workmanship. As such, all jewelry offered on this site is guaranteed to your satisfaction. Should an item not meet your expectations, returns are accepted for a full refund  - if postmarked within 3 days of receipt. 

If this item was a gift that was found to be unsuitable to the recipient, and the 3 day policy period has lapsed, returns will be accepted for up to 14 days and store credit will be issued.  Shipping fees are non-refundable.

In order to simplify the process and receive your refund as quickly as possible, please submit your request by email to returns@originalrose.com and request a return authorization (RA#). You may also use the feedback form to submit your request.

All returns must be received in original, unused condition.  It must be received in the same manner it was shipped - in the same box with original packing slip, shipping and packaging materials intact. Please be sure to purchase insurance and delivery confirmation for your return, as I will not be held responsible for the loss or damage of uninsured returns.

As all my pieces are constructed with the best quality materials and the highest standards of workmanship, they are expected to withstand a lifetime of wear under normal usage. If you experience breakage or damage that has occurred during normal wear, please contact me to inquire about repair or replacement.  In most cases, this will be done free of charge.  Please note that because of the limited availability and rarity of some artisan components used in my designs,  some materials may have to be substituted  when repaired or an item is replaced.

Mailing List
If you would like to receive my newsletters, please use the feedback form and choose "newsletter" on the drop-down menu. I only send newsletters once or twice a month to inform you of current specials, giveaways and occasionally if I am offering sales either here on my website or on ebay. Please use the feedback form and choose "newsletter" if you wish to become a subscriber! I automatically add new customers to my newsletter list - but, you are welcome to opt-out at anytime simply by replying with the word "unsubscribe" in the subject or body.

Privacy Policy
Please be assured that any information gathered on this website will remain private. All personal contact information or email addresses that are obtained will remain confidential. They WILL NOT be sold, traded or shared in any way with any other persons, organizations or companies. In addition, the paypal shopping cart allows further security, since vendors do not have access to your personal information, except that which is required for shipping purposes.

contact me

If you have any questions or concerns regarding an item or your purchase, don't hesitate to contact me using the feedback form.  or direct inquiries to :

Contact Info

Original Rose Designs

P.O. Box 5913
Garden Grove, CA 92846

562-212-6790

Recently Updated!!! Gallery of Past Designs